Welcome to onefemme.com! These Terms and Conditions outline the rules and regulations for the use of our website. By accessing or using this website, you agree to comply with these terms. If you do not agree, please do not use our services.

1.Definitions

“Website” refers to onefemme.com and its associated services.

“User” refers to any individual accessing the website.

“We”, “Us”, “Our” refers to One Retail.

“You”, “Your” refers to the user of the website.

2.Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions and any other policies referenced herein. If you do not agree with any part of these terms, you must not use our services.

3.User Account

• • • Registration: To use certain features of the website, you may be required to create an account by providing accurate and complete information.
    • Responsibility: You are responsible for maintaining the confidentiality of your account and password. All activities under your account are your responsibility.
    • Account Termination: We reserve the right to suspend or terminate your account if you breach these Terms or engage in any fraudulent activity.

4.Product Information and Pricing

• • • Accuracy: We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product information or pricing is error-free.
    • Price Changes: We reserve the right to modify product prices at any time without prior notice.
    • Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

5.Orders and Payments

• • • Order Acceptance: Placing an order on our website does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including stock unavailability, inaccuracies, or fraudulent activity.
    • Payment: All payments must be made at the time of placing an order via the available payment methods (credit/debit cards, UPI, net banking, etc.). All payments are subject to validation checks and authorization.
    • Order Confirmation: Upon successful payment, you will receive an order confirmation email with the details of your order.

6.Shipping and Delivery

• • • Delivery Time: Estimated delivery times are provided on the website but are not guaranteed. Delivery may be delayed due to unforeseen circumstances.
    • Shipping Charges: Shipping costs are displayed during checkout. Free shipping may apply for orders exceeding a certain value, as per our shipping policy.
    • Risk of Loss: All items purchased are made pursuant to a shipment contract. Risk of loss and title for such items pass to you upon our delivery to the carrier.

7.Cancellations, Returns, and Refunds

• • • Order Cancellations: You may cancel an order before it has been processed. Once processed, orders cannot be canceled.
    • Returns: Products may be returned or exchanged in accordance with our Return Policy. To be eligible for a return, items must be unused, in original packaging, and returned within 7 days of delivery.
    • Refunds: Refunds will be processed after the returned product passes inspection. Refunds may take up to 3-4 business days to reflect in your account, depending on your payment provider.

8.Intellectual Property

• • • Ownership: All content on the website, including text, graphics, logos, images, and software, is the intellectual property of One Retail or its licensors.
    • Restrictions: You are not permitted to copy, reproduce, distribute, modify, or use any content from the website without our prior written consent.

9.Prohibited Activities

You agree not to engage in any of the following activities:

• • • Violating any laws or regulations.
    • Infringing on any third party’s rights, including intellectual property rights.
    • Uploading or distributing viruses or malicious code.
    • Using the website to engage in fraudulent activities or to manipulate or interfere with transactions.

10.Limitation of Liability

• • • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products purchased from our website.
    • We are not responsible for any losses or damages that result from unauthorized access to your account or personal data, unless such access is due to our negligence.

11.Indemnification

You agree to indemnify and hold harmless One Retail, its affiliates, and employees from any claims, damages, or expenses arising out of your use of the website, breach of these terms, or violation of any third-party rights.

12.Modifications to the Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website after such changes constitutes acceptance of the new terms.

13.Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

14.Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: care@onefemme.com

Phone: 9582095584

Address: 61 Autar Palaza, 1ST Floor, Nehru Cooperative Housing Society, Ambedkar Road, Ghaziabad