1.Placing an Order

• • • How to Order: You can place an order on our website by browsing through the product catalog, adding items to your cart, and completing the checkout process.
    • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation via email with details of your order. Please review the order confirmation carefully and inform us of any discrepancies immediately.
    • Order Processing: Orders are processed within [2] business days. During peak times or sales events, processing may take longer. You will be notified of any delays.

2.Payment

• • • Payment Methods: We accept various payment options including credit/debit cards, UPI, net banking, and digital wallets.
    • Secure Payments: All transactions on our website are encrypted and secured via trusted payment gateways to ensure your financial data is protected.
    • Payment Authorization: Payments must be authorized at the time of order placement. In case of payment failure or authorization issues, your order will not be processed.

3.Order Changes and Cancellations

• • • Order Changes: If you need to modify your order (change address, item, or cancel), please contact us within [2] hours of placing the order. Once the order is processed, we cannot guarantee modifications.
    • Order Cancellations: You may cancel an order before it is processed for dispatch. Orders that have been shipped cannot be canceled. For pre-paid orders, refunds will be processed as per our refund policy.

4.Shipping and Delivery

• • • Shipping Time: Standard orders are typically delivered within [5] business days, depending on your location. Express shipping options may be available for faster delivery.
    • Shipping Charges: Shipping costs vary depending on the product and delivery location. Any applicable charges will be displayed during checkout.
    • Tracking Your Order: Once dispatched, you will receive a tracking link via email to monitor the status of your delivery.